Privacy Policy

Privacy Policy and use of cookies

1. General provisions
   1.1 This Privacy Policy is regulated by JSC „Nikvera” (SE Center of Registers of the Republic of Lithuania, private legal entity JSC „Nikvera” registered in the Vilnius Branch of the Register of Legal Entities, legal entity code 303481944, registration address Perkūnkiemio St. 13-91, 12114 Vilnius, correspondence address Savanorių Ave., 40, 03121 Vilnius) Online Store www.nikvera.lt/shop (hereinafter – the Seller) and the buyer (hereinafter – the Buyer) basic rules for the collection, processing and storage of personal data.
   1.2. The collection, processing and storage of the buyer’s personal data is governed by this privacy policy, EU General Data Protection Regulation no. 216/679, Law on the Legal Protection of Personal Data of the Republic of Lithuania and other legal acts.
   1.3. The Seller follows the following basic rules of personal data processing:
   1.3.1. Personal data is collected for defined and legitimate purposes;
   1.3.2. Personal data is processed in an accurate, fair and transparent manner;
   1.3.3. Only such personal data as is necessary for the smooth operation of the Online Store are processed;
   1.3.4. Personal data is processed lawfully, i.e. only in cases where:
   1.3.4.1. the data subject agrees to comply with the Terms and Conditions;
   1.3.4.2. a contract is concluded or performed when one of the parties is a data subject;
   1.3.4.3. The Seller is obliged to process personal data in accordance with the law;
   1.3.4.4. personal data must be processed for the legitimate interest of the Seller or the third party to whom the personal data are provided and if the interests of the data subject are not overriding.
   1.4. Personal data is constantly updated.
   1.5. Personal data shall be kept for no longer than is necessary for the purposes for which the data are processed.
   1.6. Personal data is processed only by employees who have been granted such a right.
   1.7. All information about the personal data processed is confidential.
   1.8. You can use the services of the Online Store:
   1.8.1. all active natural persons not less than 18 years of age;
   1.8.2. minors between the ages of 16 and 18 only with the consent of their parents, adoptive parents or guardians, except in cases where they have their own earnings or scholarship at their own disposal;
   1.8.3. legal entities;
   1.8.4. authorized representatives of all the above persons.
   
2. Collection, processing, storage of personal data
   2.1. The Seller respects each Buyer’s right to privacy.
   2.2. The Buyer’s personal data (name, surname, address, postal code, telephone number, e-mail address and other information specified in the Online Store registration form) (data stored for five years after the last purchase or five years after registration if there was no purchase, but no longer valid Buyer registration)) are collected and processed in order to:
   2.2.1. process orders for goods;
   2.2.2. issue financial documents;
   2.2.3. to solve problems related to the purchase or delivery of goods;
   2.2.4. fulfill other contractual obligations.
   2.3. During the registration in the Online Store, the Buyer must provide complete and correct personal data. Failure to provide the required personal data may result in the goods not being provided.
   2.4. The Buyer’s personal data (e-mail address) may be processed after registering to receive the newsletter in order to inform about the goods, news and related information offered by the Seller. The buyer’s e-mail address is kept for five years, but no longer than the validity of the consent to receive the newsletter. This personal data is not provided to any third party, except for the cases established by the laws of the Republic of Lithuania. The buyer may at any time withdraw his consent to receive the newsletter, which will not be sent later.
   2.5. By processing and storing the Buyer’s personal data, the Seller implements organizational and technical measures that ensure the protection of personal data from accidental or illegal destruction, alteration, disclosure, and from any other illegal activity.
   2.5.1. The Seller’s manager shall be immediately informed about potential, possible or actual personal data security breaches. The manager shall organize or commission the collection of the necessary additional information in order to clarify the situation, obtain evidence and ensure preventive measures, as well as supervise the investigation of the actual or potential infringement (if such an investigation is required). The investigation shall include measures to address the consequences (if any) and preventive measures to prevent the recurrence of such security breaches.
   2.5.2. The Manager or a person authorized by the Manager shall immediately inform the competent supervisory authority about the violation of personal data security, if such violation endangers the rights and freedoms of the Buyer, providing the information required by law.
   2.5.3. When the violation of personal data security may pose a significant threat to the rights and freedoms of the Buyer, the Buyer shall be immediately notified thereof electronically, as well as information required by law.
   2.5.4. The Seller shall electronically record all personal data security breaches, including the facts related to the personal data security breach, their impact and the actions taken.
   2.6. The Seller may use data not directly related to the Buyer for statistical purposes, i.e. data on purchased goods. Such statistics will be collected and processed in such a way as not to reveal the identity of the Buyer or other personal data that could be used to identify him.
   2.7. The Buyer has the right to receive information about his / her submitted and saved data free of charge, to change, block or delete it by contacting the Seller by e-mail [email protected] and by phone 37069844867.
   2.8. The Buyer has the right to receive information from which sources and which personal data of the Buyer have been collected, for what purpose they are processed, to which recipients and have been provided during the last one year by contacting the Seller by e-mail [email protected] and phone 37069844867.
   2.9. The Buyer has the right to demand the correction, destruction of his personal data or suspension, except for storage, of his personal data processing actions when the data is processed in violation of legal provisions or other grounds established by legal acts, contacting the Seller by e-mail [email protected] and phone 37069844867.
   
3. Transfer of personal data to third parties
   3.1. Seller reserves the right to transfer information to third parties:
   3.1.1. only this privacy policy 2.2. for the implementation of the purposes mentioned in point 1: delivery of goods, when after the buyer chooses delivery of the goods / -s through the courier service, personal data may be transferred to AB Lietuvos Paštas, UAB Omniva, UAB Venipak;
   3.1.2. only in accordance with the procedure established by the laws of the Republic of Lithuania.
   
4. Transmission of information or claims
   4.1. The Seller, having received the Buyer’s request for the processing of personal data, shall immediately, but not later than within 10 working days from the date of the Buyer’s request, e-mail. will provide the Buyer with an answer by mail (unless requested to do so). Only those requests regarding the processing of personal data that are submitted in writing (e-mail [email protected]) and only by established means that allow identification of a person after confirmation of the person’s identity are considered.
   4.2. In order to get acquainted with the processed personal data, the relevant information will be provided to the Buyer free of charge.
   
5. Changing the Privacy Policy
   5.1. The Seller has the right to partially or completely change the Privacy Policy by notifying the Online Store, and by e-mail specified by the Buyer. by mail.
   5.2. Additions or changes to the privacy policy take effect from the day of their publication, i.e. from the day they are placed in the Online Store.
   5.3. If the Buyer does not agree with the new version of the Privacy Policy, the Buyer has the right to refuse it in writing (e-mail [email protected]), provided that the Buyer loses the right to use the Online Store services.
   5.4. If, after adding or changing the Privacy Policy, the Buyer continues to use the services provided by the Online Store, it is considered that the Buyer agrees with the new version of the Privacy Policy.
   
6. Use of cookies
   What are cookies?  
   A cookie is a small text file that a website saves on your computer or mobile device when you visit that website. Cookies are widely used to make websites work or function more efficiently and to provide information to website owners.
   How do we use cookies?
   Google Analytics
   Seller’s website uses Google Analytics – Google, Inc. („Google”) provides a web analytics service that helps you analyze your use of this website. For this purpose, Google Analytics uses cookies – text files that are stored on your computer.
   Google uses cookies in a variety of ways. For example, re-marketing and Google Analytics cookies are used to serve ads or track your selections.
   The information we receive about your use of the website – standard web log information (including your IP address) and anonymous information about visitor behavior – is transmitted to and stored by Google on servers in the United States, including. We send your IP address anonymously before sending it to Google.
   Under the Google Privacy Shield Certification Scheme, Google declares that it complies with the requirements of the EU-US Privacy Shield System. Google may share the information collected by Google Analytics with third parties where required to do so by law, or where such third parties process the information on Google’s behalf.
   Under the Google Analytics Terms of Service, Google will not associate the data subject’s IP address with any other data held by Google.
   To opt out of Google Analytics cookies, download and install the Google Analytics Opt-out Member Opt-out Browser Add-on. Google Analytics Opt-out Browser Extension.
   Cookies are also used to record whether the data subject agrees (or does not agree) to the use of cookies on the Seller’s website so that this question is not asked each time you visit the website.
   AdWords
   Google uses conversion cookies for the primary purpose of helping advertisers determine how many times people click on their ads to purchase their products. These cookies allow Google and the advertiser to determine that you clicked on the ad and subsequently visited the advertiser’s website. Conversion cookies are not used by Google to target personalized ads and are only stored temporarily. The „Conversion” cookie is used for this purpose. It is usually set in the googleadservices.com domain (you can find a list of the domains we use for advertising cookies at the bottom of this page). Some other cookies may also be used to evaluate conversion events. For example, DoubleClick and Google Analytics cookies may be used for this purpose. AdWords Conversion Tracking also uses cookies. To help track sales and other ad conversions, a cookie is added to the computer of the person who clicks on the ad. Sometimes cookies can cause problems when you sign in or browse your AdWords account. When this happens, the best way to fix it is to clear your cache and cookies stored in your web browser. AdWords conversion.js cookies report conversions based on the date / time of the click that resulted in the successful action and last up to 90 days.
   List of cookies
   Statistical cookies:
   Google analytics/ _ga / 2 years / A cookie collects information about user behavior on a website and is used to store statistical information.
   Google analytics/ _gid/ 24 hours/ A cookie collects information about user behavior on a website and is used to store statistical information.
   Google analytics/ _gat/ 1 minute/ Used to identify new sessions / visits.
   Google analytics/ AMP_TOKEN/ 30 secs up to 1 year/ Contains a keyword that can be used to obtain a Customer ID from AMP Customer ID Service. Other possible values ​​indicate a rejection, an incoming request, or an error from the Customer ID being output from the AMP Customer ID service.
   How to manage cookies
   You can manage and / or delete cookies according to your preferences. You can delete all cookies already on your computer, and in most browsers you can prevent cookies from being saved.
   Most browsers allow you to:
   check which cookies are stored and delete individual cookies
   block third party cookies
   block cookies from specific websites
   block all cookies from being sent
   delete all cookies when you close your browser.
   If you choose to delete your cookies, keep in mind that all your options will be removed as well. Also, if you completely block cookies, many websites (including our Online Store) will not work properly or will not work at all. For these reasons, we do not recommend disabling cookies when using our online store.
   Clear cache and cookies
   This Privacy Policy was last updated on 29/06/2020.
   If you have any questions or suggestions, write to us at [email protected]